INFORMATION TECHNOLOGY

FAQs

IRDAI has been maintaining its website (www.irdai.gov.in). The site is updated regularly and all the information released by IRDAI is also simultaneously made available on the website.

The information published in public domain includes the following:

  1. Information about IRDAI (About us ) , Insurers and their products
  2. Acts, Rules, Regulations, Guidelines, Notifications, Circulars, etc.
  3. Information about Insurance Advisory Committee, IIB, Surveyor Institute IIISLA , Ombudsman and Insurance Councils.
  4. Appointed Actuaries and Panel of Actuaries
  5. Lists / Information of various Intermediaries i.e. Corporate agents, Surveyors, Brokers, Insurance Marketing Firms, Insurance Repositories , Insurance SelfNetwork Platform , POS, Surveyors, Web aggregators and TPA Health Services
  6. Orders passed by IRDAI
  7. Warnings and Penalties
  8. Reports of Committees
  9. Press Releases and Public Notices
  10. Annual reports of the Authority and Handbook on Indian Insurance
  11. Minutes of Board Meetings
  12. IRDA Journals and supplements

The contact details of registered entities are updated as and when there are changes in the information

In addition to the main website www.irdai.gov.in , IRDAI has following websites

  1. Consumer Education Website : http://www.policyholder.gov.in
  2. Integrated Grievance Management System : igms.irda.gov.in
  3. Face book IRDAI Connects : https://www.facebook.com/profile.php?id=100009479528960&fref=ts
  4. Youtube channel of IRDAI :https://www.youtube.com/channel/UC6qNTPlQezql3joOgROknA

The information is available at the following link.

Click here

The information is available at the following links.
How To Make a Claim - Life :
http://www.policyholder.gov.in/How_To_Make_a_Claim_Life.aspx
How To Make a Claim - Health :
http://www.policyholder.gov.in/How_To_Make_a_Claim__Health.aspx
How To Make a Claim - Motor :
http://www.policyholder.gov.in/How_To_Make_a_Claim__Motor.aspx
How To Make a Claim - Property :
http://www.policyholder.gov.in/How_To_Make_a_Claim__Property.aspx
How To Make a Claim - Travel :
http://www.policyholder.gov.in/How_To_Make_a_Claim__Travel.aspx

 

The educational material is available at the following links.
1) EBooks
2) Handbooks 

1) At IRDAI Website
Click here

2) At Govt. of India CPPP portal
https://eprocure.gov.in/cppp/tendersearch
In the search menu please select “Organization Name” as under (Instead of abbreviation IRDAI)
Insurance Regulatory and Development Authority of India

1) Please use Search Box provided at Top right corner of the home page.
Enter The Keyword to Search
2) For advanced search, please use the following link.
Click here
Please send email to webfeedback@irda.gov.in

The concerned insurer should resolve your complaint within a reasonable time. In case if it is not resolved within 15 days or if you are unhappy with their resolution you can approach the Grievance Redressal Cell of the Consumer Affairs Department of IRDAI:

  1. Send an e-mail to complaints@irda.gov.in
  2. Make use of IRDAI's online portal - Integrated Grievance Management System (IGMS): Register and monitor your complaint at igms.irda.gov.in
  3. A complaint can lodged with the Insurance Ombudsman under whose territorial jurisdiction the insurer's office falls, at the address given in "CONTACT US". http://ecoi.co.in/ombudsman.html

 

Please send us your valuable feedback and suggestions regarding improvements in IRDAI's website to webfeedback@irda.gov.in

  • Provide day-to-day assistance to the operational department of IRDAI in maintaining all the IT resources
  • Manage and implementation of IT systems for the use of operational departments to improve efficiency
  • Maintaining a stable electronic work environment at IRDAI.
  • Providing training to staff on the IT systems implemented.